AI & Automation · CRM, ERP & SaaS
CRM & ERP Migration Services in Dubai
Move your CRM or ERP to a new platform without losing customer data, financial history, workflows, or business continuity. 10turtle provides CRM and ERP migration services in Dubai for businesses switching platforms, leaving legacy systems, moving away from spreadsheets, or consolidating multiple business applications. The goal is not simply to move your data — the goal is to make the new system work on day one.
We migrateSpreadsheetsLegacy CRMsLegacy ERPsSalesforceHubSpotNetSuiteZoho
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What it is
What Is CRM & ERP Migration?
CRM or ERP migration is the process of moving data, business processes, and relevant system functionality from one platform to another — for example Salesforce → HubSpot, Zoho → Dynamics 365, legacy ERP → NetSuite, or spreadsheets → Odoo. A proper migration involves much more than exporting a CSV and importing it into a new system.
We need to understand what data exists, which data is still relevant, what needs cleaning, how fields map between systems, which workflows and reports need rebuilding, which integrations need to change, and how the final cutover will happen. We handle the migration from start to finish: source-system audit, data extraction, cleaning, deduplication, field mapping, transformation, test migration, import, validation, workflow and report rebuilding, integration updates, cutover planning, and post-migration support.
What's included
What We Deliver
Source-system auditWe review your source platform, data volume, data quality, custom fields, custom objects, integrations, automations, reports, attachments, and historical data before deciding what should move.
Data extractionDepending on the platform, we extract reliable data via CSV exports, APIs, database exports, platform migration tools, file exports, or custom extraction scripts — preserving relationships wherever supported.
Cleaning & deduplicationWe identify duplicate contacts and companies, invalid records, missing information, inconsistent formats, old records, and incorrect values — establishing business rules before merging.
Field mapping & transformationWe map standard fields, custom fields, relationships, record types, statuses, categories, ownership, dates, and IDs, then transform source values to match the destination platform's structure.
Test migration & validationWe run a sample migration first, then validate record counts, relationships, financial totals, customer records, historical information, attachments, and key fields against the original system.
Workflow, report & integration rebuildWe document existing automation, recreate critical reports, and rebuild or update integrations connected to the platform being replaced.
Cutover planning & supportWe use a staged cutover — final backup, extraction, migration, validation, user confirmation, system switch, and monitoring — then provide post-migration support.
How we work
Our CRM & ERP Migration Process
1Audit the Source
We review data, quality, structure, customizations, integrations, and automation.
2Define the Migration Scope
We decide what should be migrated, cleaned, archived, or excluded.
3Map the Data
We map source fields to the destination platform.
4Clean the Data
We remove duplicates, correct errors, standardize formats, and resolve missing information.
5Run a Test Migration
We migrate a sample and validate the results.
6Rebuild Critical Processes
We recreate or redesign automations, reports, integrations, and workflows.
7Perform the Full Migration & Validate
We move the approved dataset and compare the new environment against the original system.
8Cut Over & Support
We execute the planned switch with minimal disruption, then monitor the new environment and address post-launch issues.
Why it matters
Why a Clean Migration Matters
Changing platforms should not mean starting from zero. Dubai businesses face migration requirements when they outgrow spreadsheets, replace legacy software, move to cloud platforms, or consolidate business systems.
History intact
Customer data, financial history, attachments, and relationships carry over so you keep the context your team relies on.
Cleaner than before
Deduplication, cleaning, and validation mean you land with better data than you started with — not every legacy record should automatically move.
A safe cutover
Test migration, staged cutover planning, and post-migration support reduce downtime and catch problems while the move is still reversible.
Who this is best for
The right fit
Best fit when
Your CRM no longer fits your sales process, your ERP has become difficult to maintain, you are leaving an outdated platform, you rely heavily on spreadsheets, your systems are duplicated across departments, you acquired another company and need to consolidate systems, or you are moving from one vendor to another.
You might not need this
If both systems remain active and need to share data, you want CRM and ERP integration, not a migration. Large SAP S/4HANA transformation programs are outside the intended scope of this service — we focus on CRM and mainstream ERP migrations for small and mid-market businesses.
FAQs
Frequently Asked Questions
What is CRM migration?
CRM migration is the process of moving customer, sales, activity, and related data from one CRM to another while preserving the required history and relationships.
What is ERP migration?
ERP migration is the process of moving financial, inventory, purchasing, operational, and other business data from an existing ERP to a new system.
Can you migrate from Salesforce to HubSpot?
Yes. We can audit the Salesforce data, map relevant records and fields to HubSpot, clean the data, test the migration, and validate the final dataset.
Can you migrate from HubSpot to Salesforce?
Yes. The same structured migration process can be used in the opposite direction, subject to the capabilities and data structures of the platforms.
Can you migrate from Zoho to Salesforce?
Yes. We can map relevant Zoho CRM data to Salesforce and determine which workflows, reports, and integrations need to be rebuilt.
Can you migrate from spreadsheets to a CRM?
Yes. Spreadsheet migration is one of the common migration scenarios we handle.
Will you migrate our old data?
We first determine which historical data is valuable and technically appropriate to move. Not every legacy record should automatically be migrated.
Can you clean our data during migration?
Yes. Data cleaning and deduplication are part of the migration process.
Will our automations move to the new platform?
Not automatically in every case. We document the existing automations, determine which are still required, and rebuild or redesign them for the destination system.
Will our reports move too?
Critical reports can be reviewed and recreated in the destination platform where supported.
Will our integrations need to be rebuilt?
Potentially. If the source platform is being replaced, integrations connected to it may need to be updated or rebuilt.
How do you prevent data loss?
We use source audits, test migrations, field mapping, data validation, reconciliation, and staged cutover planning.
Will our business experience downtime?
We aim to minimize downtime through staged migration and cutover planning. The actual downtime depends on the systems, data volume, and migration architecture.
Do you migrate SAP?
Large SAP S/4HANA transformation programs are outside the intended scope of this service. We focus on CRM and mainstream ERP migrations for small and mid-market businesses rather than multi-year SAP-certified transformation programs.
In their words
What platform owners say
Mixed-format proof, written, audio and video, so it lands while interest is high.
Standards we build to
Security & Compliance Standards
ISO 27001 Certified
SOC 2 Type 2
PCI DSS Compliance
GDPR Compliance
CCPA Compliance
ISO 27018 Certified“We follow the principles of GDPR, CCPA, and ISO standards certified to ensure security, privacy, and compliance across all operations.”
Move Systems Without Losing Your Business History
Changing platforms should not mean starting from zero. 10turtle can audit your existing system, clean and map your data, run a test migration, rebuild the critical workflows and reports, validate the new environment, and manage the final cutover. Tell us what platform you are leaving, where you are moving, and what data you cannot afford to lose — we will map the migration requirements before you commit to the move.
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